Legal
Terms & Conditions
These terms form a binding agreement between you and Voretx Automations (Pty) Ltd ("Voretx", "we", "us") when you access our websites, apps, subscriptions or commissioned services.
1. Who we are
Voretx Automations (Pty) Ltd, trading as Voretx Automations, Johannesburg, Gauteng, South Africa. Contact hello@voretx.com or +27 79 000 0000 during Mon–Fri, 09:00–17:00 SAST.
2. Services
We provide digital products: AI applications, web applications, custom website and app development, and managed growth services. All products are delivered electronically. No physical goods are sold or shipped.
3. Accounts
You must provide accurate information, keep your credentials secure, and be at least 18 years old (or have guardian consent) to purchase. You are responsible for activity under your account.
4. Pricing & billing
All prices are displayed in ZAR (South African Rand) and include VAT where applicable. Prices shown at checkout are the prices charged.
Subscriptions renew automatically at the interval shown at purchase until cancelled. Failed payments may suspend access until settled. We give at least 30 days' notice before any price change affecting an active subscription.
5. Payments
Payments are processed by third-party PCI-DSS compliant gateways (such as Payfast, Paystack and Yoco). We never see or store your full card details. Your bank statement will show a descriptor referencing Voretx.
6. Refunds & cancellation
Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms part of these terms.
7. Licence & intellectual property
Subscriptions grant a non-exclusive, non-transferable licence to use the product for its intended purpose. For commissioned builds, ownership of delivered code transfers to the client on final payment; our underlying tooling and frameworks remain ours.
8. Acceptable use
You may not resell access, reverse engineer our products, attempt to bypass usage limits, or use our products for unlawful, harmful, fraudulent or infringing activity. Location features may only be used with the explicit consent of every person tracked.
9. Availability & support
We target high availability but do not guarantee uninterrupted service; maintenance and third-party outages can occur. Support runs Mon–Fri, 09:00–17:00 SAST with a first response inside 2-3 business days.
10. Disclaimers
Educational content, including Trading Academy, is provided for information only and is not financial advice. Trading carries risk of loss. AI output can contain errors and should be verified before you rely on it.
11. Liability
To the maximum extent permitted by law, our aggregate liability for any claim is limited to the amount you paid us in the 3 months preceding the claim. We are not liable for indirect or consequential loss.
12. Termination
You may stop using our services at any time. We may suspend or terminate access for breach of these terms, fraud, or abuse, and will refund any unused prepaid period where the termination is not due to your breach.
13. Governing law
These terms are governed by the laws of the Republic of South Africa, and the courts of South Africa have exclusive jurisdiction. Nothing here limits your rights under the Consumer Protection Act or ECTA.
14. Changes
We may update these terms; the latest version is always published here with its effective date. Continued use after an update constitutes acceptance.
Questions about this policy?
hello@voretx.com
+27 79 000 0000 · Mon–Fri, 09:00–17:00 SAST



