Policies
Delivery Policy
Everything we sell is digital. This policy explains exactly when and how you receive what you paid for.
Digital delivery only
Voretx Automations sells software, subscriptions and services. Nothing is physically shipped, so no shipping fees, couriers or delivery addresses are involved.
When access is granted
Access is granted automatically the moment the payment gateway confirms your payment — typically within seconds. You receive a confirmation email with your receipt and a link to the product.
If access does not arrive
Check your spam folder first, then email hello@voretx.com with the email address used at checkout. We manually provision access within one business day at the latest.
Commissioned builds
Custom websites, apps and automations are delivered against an agreed written scope, with staged previews. Typical delivery is 5-20 business days depending on scope, confirmed in writing before work starts.
Managed services
Growth and social scaling engagements begin onboarding within 3 business days of payment, with the first deliverable inside the first week and weekly reporting thereafter.
Installation
Our apps are progressive web apps. Open the product URL, then choose Install app (Chrome/Edge) or Add to Home Screen (Safari) to keep it on your device like a native app.
Failed or duplicate payments
Duplicate charges are refunded in full to the original payment method as soon as they are reported or detected, normally within 5-10 business days.
Questions
hello@voretx.com · +27 79 000 0000 · Mon–Fri, 09:00–17:00 SAST.
Questions about this policy?
hello@voretx.com
+27 79 000 0000 · Mon–Fri, 09:00–17:00 SAST