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Policies

Refund & Cancellation Policy

This policy applies company-wide to every Voretx Automations app, website, subscription and commissioned build.

Last updated · July 25, 2026Voretx Automations (Pty) LtdZAR (South African Rand)

Overview

At Voretx Automations we stand behind the quality of our apps, websites, and AI-powered services. If a product does not perform as described, we are here to help.

Refunds

We offer a flexible refund policy. If a client is unsatisfied, encounters an issue, or finds that the app does not meet their specific needs, they can contact our support team for a full or partial refund.

Cancellations

Users can easily cancel their subscription at any time directly through their account settings, preventing any further recurring charges. Access continues until the end of the period already paid for.

Digital Products & Subscriptions

Request a full refund within 14 days of your initial purchase if the product or service does not perform as described. After 14 days, refunds are reviewed case-by-case.

Custom Builds & Commissions

Deposits are non-refundable once work has begun. If we cannot deliver the agreed scope we refund the portion of work not completed.

How to Request

Email hello@voretx.com with your order details and reason. We respond within 2-3 business days and approved refunds are returned to the original payment method within 5-10 business days.

Exceptions

No refunds for change of mind after full delivery, or for services already rendered. We may decline requests that abuse this policy.

Chargebacks & Disputes

Please contact us before opening a dispute with your bank — almost every issue is resolved faster directly. Refunds are always processed through the original payment gateway; we never ask for card details by email or phone.

Questions about this policy?

hello@voretx.com

+27 79 000 0000 · Mon–Fri, 09:00–17:00 SAST

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